FAQs


Do you have any questions? We are here to help. We hope you find your answer in the bellow Frequent Asked Questions section. If you still need to contact us please don't hesite to write to us at: hola@merrilystyle.co.uk and we will aim to answer you the quickest way possible.  

I have just placed my order, can I add another item?

We aim to dispatch the orders as soon as they are ready. However, we encourage you to get in touch with us on the following 24 hours after placing the order. That way we will do our best to include the new article with your delivery so that you don’t have to pay the delivery costs again. Contact: hola@merrilystyle.co.uk

Where can I find sizes information?

Garments are true to size, for perfect fit we recommend purchase of exact age. If you still have any queries or concerns with regards to the article don’t hesitate to get in touch with us at: hola @merrilystyle.co.uk

I love an item that is sold out! What can I do?

We do have limited editions of the items. However we love to go high and above for our clients so write us an email to hola@merrilystyle.co.uk with the article and size and we will advise you if the article is going to be available again and when.

Can I change or return an item I bought?

Of course! Check our Returns Policy.

Can I change or return and item I bought on the Sale Page?

All our items on our Sale Page are for final sale and we don’t accept changes or returns. You can check our full Returns Policy.

How long does it take to process a return?

Once we receive the package back, we will reimburse your account in the following 7 working days. We will notify you through the email that you provided when making the purchase.

Are the items for sale in retail stores where our little ones can try them on?

At this point Merrily Style products are only available through our website. We are devoted to creating raving fans out of each customers and if the garment your purchase doesn’t fit, we would be pleased to either return for a full refund or exchange your dress for size and/or style as long as we have inventory.

What are your shipping options?

We are happy to offer Signed For 1st Class on all domestic packages. For deliveries to Europe the packages will reach you within within 3-5 working days, and the rest of the world within 5-7 working days. Customs, fees, taxes, etc. vary by state and country of purchase. Please note that our goods are shipped duties unpaid, which means the receiver of the goods will be liable to pay customs and duties taxes upon arrival.

Can I sell Merrily Style clothes in my store?

At this point we are only selling our garments online. However, if you own a store and are interested in purchasing at wholesale please email hola@merrilystyle.co.uk with a subject line “Wholesale” and we will save your information for future reference.

I’d like to feature your dresses on my website/blog/Instagram. Do you have any high-resolution images I can use?

We would LOVE for you to feature Merrily Style! Email hola@merrilystyle.co.uk with a request for images and we’ll be happy to send them your way. Please don’t forget to refer/tag our website!

 

MUCHAS GRACIAS!

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